Works as part of the student financial services team to provide student focused service and guidance regarding aid programs, educational funding options and the financial aid application process.
PRIMARY DUTIES AND RESPONSIBILITIES*
- Processing of student aid applications; packaging and awarding of Title IV aid including student loans.
- Certification of enrollment processing for veterans benefits.
- Administration of specific programs and/or functions of the office to assure effective and efficient delivery of service.
- Monitors and awards Tuition Incentive Program and Michigan Competitive Scholarship.
- Monitors enrollment for students receiving aid under consortium agreements.
- Facilitates student financial aid file review. Verifies application information and assesses the validity of documentation including the review and correction of student aid report.
- Rotates with other personnel to handle “on demand/walk-in” student aid advising.
- Participates in college night and community events to present financial aid information.
- Maintains current knowledge of federal and state aid regulations as they relate to assigned duties as well as institutional goals and objectives regarding financial aid.
- Performs other related duties as assigned.
SUPERVISION – Works under the general supervision of the dean of student services
ATTENDANCE– Individuals in this position are expected to be available as scheduled, primarily during the normal business day, but occasionally as needed in evenings.
WORKING CONDITIONS – Conditions are those of a typical office environment, requiring frequent online and oral communication with students and office colleagues, and occasionally with subject matter experts from the federal and state governments and other colleges. Individuals must have the ability to enter data and written communications in electronic format in a timely manner, and to occasionally participate in public presentations.
- Bachelor’s degree required
- One to three years of related experience, or combination of education and experience commensurate with the requirements of the position
- Ability to work individually as well as part of a team
- Must demonstrate strong communication skills (written and verbal).
- Knowledge and experience in using a large database system.
- Willingness and ability to occasionally travel during evening hours and winter conditions within the Kirtland service region.
- Demonstrated ability to process and maintain information that is often ambiguous and highly confidential. Must understand and adhere to procedural and confidentiality requirements.
- Previous experience in a financial aid office or postsecondary institution preferred
JOB DIMENSIONS – Knowledge of work, planning and organizing, self-reliance, sensitivity, attention to detail, work standards, initiative, stress tolerance, technical/professional self-development, analysis, judgment, commitment to the College, teamwork, dependability, communication
Kirtland Community College is an equal opportunity employer
* This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.