The System Administrator’s role is to manage computer software systems, servers, and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with college goals, industry best practices, and regulatory requirements.
PRIMARY DUTIES AND RESPONSIBILITIES*
Installs and maintains campus web, application, and authentication server(s); ensures backup copies of all files are routinely made and securely stored at a separate location; maintains system documentation.
Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to college needs and industry best-practices regarding privacy, security, and regulatory compliance.
Manage user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance.
Provides second level technical support to users concerning application and database server operations.
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and storage devices.
Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases
Serves as primary technical contact between Kirtland and its Internet Service Provider (ISP).
Serves as Primary Domain Controller/Registrar for Kirtland. Serves as Primary Domain controller for and/or assists Kirtland affiliates with domain control as required.
Works with Network Administrator and director of Institutional Services in planning, installation, and documentation of network topology and Virtual Desktop Infrastructure (VDI).
Installs, configures, and maintains network routers and firewall(s).
Installs, configures, and maintains VOIP phone system.
Installs, configures and maintains application and storage servers for systems including library, LMS, document imaging, and ERP.
Assists Network Administrator in installation and configuration of network hubs and switches.
Monitors all systems for performance and misuse; reports misuse to appropriate authorities.
Performs other related tasks as required.
ATTENDANCE – Individuals in this position are expected to be available during the normal business hours of the college, and may occasionally be asked to vary their schedule and/or work overtime to meet department requirements
WORKING CONDITIONS – Work will generally be performed using computer equipment in an indoor office environment. Setup or maintenance of some peripheral equipment may require work in areas such as data rooms or wiring closets with restricted room for movement.
SUPERVISION – Works under the general supervision of the director of institutional services
- Associate degree in computer science, data processing, or related field
- Three to five years of system administration experience, or a combination of education and experience commensurate with the requirements of the position.
- Operational knowledge of network and routing protocols
- Operational knowledge of LINUX, and Windows Server operating systems
- Operational knowledge of server virtualization and virtual desktop technologies
- Operational knowledge of router configuration and programming
- Operational knowledge of contemporary programming languages
- Ability to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems
- Ability to troubleshoot and perform routine maintenance on servers, computers, and peripheral equipment
- Ability to communicate information to faculty, students, staff, and the public in a clear and concise manner
- Ability and desire to work as a member of a team
JOB DIMENSIONS – Analysis, judgment, attention to detail, commitment to the college, dependability, informal communication, initiative, knowledge of work, planning and organization, sensitivity, teamwork, technical/professional self development, work standards.
Kirtland Community College is an equal opportunity employer
* This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.