2008-2009 SERIES INFORMATION & TICKET POLICIES

The KCPA Ticket Office is open Monday through Friday, 9:00 a.m. to 3:00 p.m. The Ticket Office opens at 1:00 p.m. on event days and is open through intermission. Tickets are available on-line until 1:00 p.m. the day of the performance. All performances are at 7:00 p.m. unless otherwise noted.

Tickets may be ordered:

  • By Telephone - 989-275-6777
  • Online at www.kirtland.edu/kcpa
  • By Mail – KCPA Ticket Office, 10775 N St Helen Rd, Roscommon, MI 48653
  • In Person -Ticket Office in room 110A of the CTC building on the campus of Kirtland Community College.

Ticket Payment – Tickets must be paid for at time of purchase.

  • Tickets purchased in person may be paid for with cash, check or credit card.
  • Tickets purchased by mail must be paid for with either a check or credit card.
  • Telephone and on-line ticket sales must be paid with a credit card.

Credit cards accepted are Discover, MasterCard and Visa. Checks should be made payable to Kirtland Center for the Performing Arts.

Exchange Fee – An exchange fee of $5.00 per ticket order will be charged for all exchanges.  

All Ticket Sales are Final – No refunds. Refunds are only extended for a performance cancellation or date change.

Individual Ticket Sales – Individual ticket sales are on a first-come first-served basis. Series sales take place prior to individual sales, so availability of some seating may be limited.

SERIES TICKETS:

  • FULL SEASON – The same seats are purchased for all 10 events. Renewing Full Series patrons will have first chance at series renewal during the selected renewal time.   
  • WILD CARD SERIES – (5 Events of your choice from the Full Series) the tickets for all 5 events are in the same section, but not necessarily the same seats from show to show. Wild Card Series are not renewable from year to year.

FAMILY PRICING – Family pricing will be offered on selected Kirtland Center for the Performing Arts events. Family pricing will be available in Section B/C only. A family consists of up to 5 (2 Adults & up to 3 Children or 1 Adult & up to 4 Children) can attend one of the Family Priced events for the special price of $50.

Discounts – It is the responsibility of the patron to notify the Ticket Office of any discounts or coupons at the time of purchase. Refunds will not be made for prior sales or failure to inform the Ticket Office of a coupon or gift certificate.

  • Senior Discounts – Senior Citizens (55 and over) receive a $2 discount on individual ticket sales. Additional tickets purchased must be charged accordingly (Adult, Senior and Student).
  • Student Discounts – Students currently enrolled receive their own individual tickets for one-half price, Section B/C seats only. Additional tickets purchased must be charged accordingly (Adult, Senior and Student). 
  • Employee Discounts – KCC Employees and a spouse will receive $3 off individual ticket prices.
  • Group Discount – Groups of 12-25: $3 off each individual adult ticket; Groups of 26 or more: $4off each individual adult ticket. No additional discounts allowed. A non-refundable 50% deposit is required at the time the reservation is made. Final payment is due in the ticket office 30 days prior to the performance date. 

Emeritus/Honoraria Tickets - Emeritus/Honoraria may request two complimentary tickets, on a per show basis, to each Performing Arts Series event. Seat selection will be determined by the KCPA Director. Tickets are to be used by Emeritus/Honoraria only. Tickets can be reserved in advance but must be picked up by Emeritus/Honoraria at the Lobby Ticket Office after 6:00 p.m. the evening of the performance.

Lost/Misplaced Tickets – Please report this to the Ticket Office as soon as possible. Replacement tickets will be available the evening of the performance at the Lobby Ticket Office. Should there be a question regarding original tickets vs. replacement tickets, valid i.d./proof of purchase will determine seating.

Cancellations – Programs, dates and performance times are subject to change depending on the artist’s availability. 

Special Services

  • Special needs should be identified at the time of ticket purchase so that Kirtland Center for the Performing Arts staff can assist all patrons properly.
  • Wheelchair/Disability Seating - Seating is available on the right hand side of the theatre in front of Section C. A ticket must be purchased in Section C.
  • A Hearing Impaired System is available with limited number of units. Please contact the Lobby Ticket Office personnel upon arrival at the event for more information. For patrons needing an interpreter, please contact the Ticket Office (2) weeks prior to the event to arrange this service.

Personal Responsibility Statement - The Kirtland Center for the Performing Arts prides itself on offering a diverse selection of arts entertainment. Not all productions may appeal to, or be appropriate for, every person or for all ages. Therefore, patrons are encouraged to familiarize themselves with the shows we offer in order to make informed decisions prior to purchasing tickets.

Children - Kirtland Center for the Performing Arts believes the arts are for everyone; however the staff is sensitive to all patrons’ enjoyment of the events. Children under the age of 5 are encouraged only to attend the Family Priced events. Parents will be asked to remove their child/children if they are causing disruptions or unable to sit quietly. Everyone attending the performance, regardless of age, must have a ticket and an assigned seat.

Child Care Available – Child care is available on event days at the Children’s Learning Center on KCC’s campus. The cost is $5 for one child or $15 for a family. To schedule this service, please call the ticket office.

Objectionable Persons – A ticket is a revocable license. Therefore, Kirtland Center for the Performing Arts reserves the right to remove patrons who are disruptive or disorderly.

Concessions – Snacks and beverages are available in the side lobby for most performances; however no food or beverage is allowed in the theatre. This includes water.

Smoking – Smoking is strictly prohibited inside campus buildings.

Theatre Opening – It is our policy to open the Theatre seating area an hour before performance time. Late rehearsals, sound/light checks or other problems may delay opening.

Late Seating – For the consideration of the artists and other patrons, anyone arriving after the performance has begun will be seated only at times designated by the artist and their management. Late arriving patrons will be directed to remain in the lobby until they can be seated.

Cellular Phones, Pagers & Electronic Devices – For the consideration of the artists and other patrons, cellular phones, pagers & other electronic devices must be turned off in the theatre. Please disable automatic alarms on wristwatches.

Cameras & Electronic Recording Devices – Many artists have a policy prohibiting cameras. When an artist requests a “no-camera” policy, our staff is required to enforce this on behalf of the artist. If a patron will not abide by this policy, the camera will be confiscated or the patron will be removed from the theatre. When in doubt, call the Center Office at 989-275-5000 Ext. 397 prior to the performance or ask at the Lobby Ticket Office on the evening of the performance. The use of flash photography, video or sound recording devices is strictly prohibited.

Lost and Found – Lost and found items will be stored at the Ticket Office through the first business day following the event. After that time, items will be transferred to the Switchboard Office in the Student Center on the campus of Kirtland Community College.