Data Analyst
Responsible for collecting, analyzing, and interpreting student and college program data to support the program’s continuous improvement efforts, accreditation requirements, and evidence-based decision-making. This role is pivotal in providing data-driven insights that enhance the quality of the college’s online and in person courses and ensure the curriculum meets or exceeds accreditation standards and student learning outcomes. The position will gather and analyze data that will help faculty and administration create courses and schedules that are most productive in meeting the needs of students.
PRIMARY DUTIES AND RESPONSIBILITIES*
- Collect, analyze and report data and information for Title III grant and other mandatory reporting and data-informed decision-making.
- Analyze program and student data to identify trends, patterns, and possible areas for the improvement of online and in person courses including instruction, scheduling, costs and all other improvements suggested by data.
- Facilitate the development and use of interactive data dashboards and customizable reports that enable faculty, staff, and administrators to analyze and improve student support, learning and success, and that foster a culture of inquiry, improvement, and data-informed decision-making.
- Work collaboratively with the faculty and staff to design and implement meaningful and effective instructional outcomes assessment for academic, administrative and student support areas.
- Identify equity gaps (e.g., credit accumulation, retention, completion, transfer) for remediation.
- Participate in training faculty, staff and administrators to use data dashboards and reporting tools.
- Support team members in leading professional development for faculty and administration.
- Utilize statistical software and tools to conduct in-depth analysis and modeling.
- Prepare regular and ad-hoc reports on program performance, outcomes assessment, and accreditation compliance.
- Maintain accurate records of data sources, methodologies, and results.
- Participate in developing and implementing program evaluation activities to assess student learning outcomes.
- Support evidence-based decision-making, provide data-driven insights and recommendations to program administrators and faculty.
- Other duties as assigned.
SUPERVISION – Works under the general supervision of the Director of Institutional Research.
ATTENDANCE – Individuals in this position are expected to be generally available during the normal business hours of the college, and may frequently be required to vary their schedule to meet department and institutional requirements, and to participate in professional conferences, workshops, and presentations.
WORKING CONDITIONS – Conditions are generally those of a typical office environment, requiring frequent oral communication with students and college administrators, faculty, and staff. The position must interact with students on a daily basis. The ability to enter event information and retrieve data and written communications in electronic format is essential. The ability to use phones and commuters to communicate with students via voice, text, social media, and email is essential. This position may be called upon not only to plan and direct but to participate in the performance of many of the tasks of the Title III grant, from evaluating system issues to assisting with the installation of complex software. Some visual and physical dexterity is therefore required, including the ability to perform visual identification of equipment, parts, and connections. The individual in this position may from time to time have access to sensitive and highly confidential information, and must maintain and enforce strict confidentiality as necessary.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in data analysis, computer science, statistics, information technology, or a related field.
- Documented experience in data analysis, preferably in an educational or healthcare setting.
- Proficiency in statistical analysis software (e.g., SPSS, SAS, R) and data visualization tools.
- Strong analytical, critical thinking, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Understanding of accreditation processes in higher education (e.g., ACEN, CCNE) is a plus.
- Familiarity with online instruction.
- Strong analytical and data interpretation skills.
- Ability to work collaboratively and build strong relationships with diverse stakeholders.
- Demonstrated commitment to diversity, equity, and inclusion in higher education.
PREFERRED QUALIFICATIONS
- Master’s degree in a relevant field (e.g., Education, Higher Education Administration, Project Management).
- Experience in a community college setting
- Project Management Professional (PMP) certification.
JOB DIMENSIONS – Analysis, judgment, attention to detail, commitment to the college, decisiveness, delegation, dependability, informal communication, initiative, knowledge of work, oral presentations, performance results, persuasiveness, planning and organization, self-reliance, sensitivity, stress tolerance, teamwork, technical/professional self-development, work standards, written communications.
11/2023
Kirtland Community College is an equal opportunity employer
* This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.
