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Director of Institutional Research

Provides leadership and performs all necessary functions related to the collection, interpretation, and use of institutional data for planning, assessment, and decision making. Facilitates access to information maintained in the college’s administrative/student information system to support college operations and monitor key institutional indicators, ensuring the integrity of data/information released in reports or studies, and providing data analysis, reporting, or research as needed to support institutional objectives.


Establishes, administers, and coordinates the college’s institutional research activities including collecting, analyzing, interpreting, and reporting information on the characteristics of the college for use in decision making.

Works closely with appropriate college offices in research and statistical analysis that may be needed for various projects in areas such as human resources, curricula, instruction, payroll, collective bargaining, facilities, or finance.

Serves as liaison and provides necessary support for the college’s organizational effectiveness, planning, accreditation, evaluation, and program assessment activities.

Serves as liaison from the college to various authorities at the federal, state, and local levels for data reporting, research studies, or surveys.

Prepares state, federal, and college accountability reports according to documented requirements, ensuring accuracy and timeliness.

Represents the college at federal, state, and local level meetings, seminars, or conferences as appropriate and at professional organizations related to institutional research within the state, taking a leadership role where appropriate.

Maintains and distributes data, studies, or research to support the planning efforts of the college.

Develops and implements processes for collecting, linking, and analyzing data from a variety of sources including internal systems, state and federal agencies, other higher education institutions, and employers.

Maintains the administrative/student information database(s); updates and maintains system files, establishes and maintains security and access information, ensures that backup copies of all files are routinely made and securely stored at a separate location, maintains system documentation.

Monitors the overall integrity of data, complying with state and federal requirements and taking appropriate steps to correct data discrepancies when noted.

Works with areas of the college responsible for data input to improve process for collecting and inputting accurate data into the data system.

Provides technical support and training to administrative/student information system users.

Specifies and recommends purchases of computer software, hardware, and supplies for the administrative/student information system.

Develops, administers, analyzes, and reports on surveys that measure engagement, performance and satisfaction for both students and employees; manages and maintains the web survey software.

Assists in the preparation, follow-up, and reports for the college’s accreditation agency and in the college’s efforts to secure grants.

Provides support and training in continuous quality improvement methods and the use/analysis of data related to effective practice of continuous quality improvement.

Administers and oversees the institutional research office budget.

Provides support for the development of college planning systems and provides for information to assess institutional effectiveness.

Regularly, at the discretion of the president, attends college administrative team meetings and provides leadership to the college.

Performs other related tasks as required.

SUPERVISION – Works under the general supervision of the college president.


  • Bachelor’s degree in computer science, data processing, research methods, or related field preferred
  • Three to five years of related research and/or analysis experience, or combination of education and experience commensurate with the requirements of this position
  • Experience using database software, mainframe applications, and/or statistical software; experience using SPSS or comparable software preferred
  • Coursework or knowledge of research methods
  • Knowledge of relational database design and management and expertise in a major database package i.e. Microsoft Access, Microsoft Excel, SQL Server and Infomaker
  • Experience with higher education administrative/student information systems including technical understanding of data warehousing and data mining
  • Familiarity with a variety of personal computer software and networking environments
  • Familiarity with web survey administration software, such as Zoomerang
  • Excellent interpersonal, analytical, and communication skills critical

JOB DIMENSIONS -Analysis, judgment, attention to detail, commitment to the college, decisiveness, delegation, dependability, informal communication, initiative, knowledge of work, oral presentations, performance results, persuasiveness, planning and organization, self-reliance, sensitivity, stress tolerance, teamwork, technical/professional self development, work standards, written communications.


Kirtland Community College is an equal opportunity employer

* This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.