Financial Aid Advisor
Under direction of the Financial Aid Director, be responsible for the timely and accurate implementation of financial aid programs and the dissemination of related information to the Kirtland community, including students, parents, faculty, and the community-at-large.
PRIMARY DUTIES AND RESPONSIBILITIES*
- Rotates with other personnel to handle “on demand/walk-in” student aid advising.
- Coordinates and administers all state programs.
- Interprets requirements, policies, and procedures as they relate to Kirtland’s financial aid operations. Ensures that Kirtland is in compliance with all state program policies. As needed, develops new methods, procedures, and policy proposals that ensure adherence to state regulations as well as improve departmental student services.
- Analyzes and resolves all problems related to the state programs.
- Reconciliation and invoicing of all payment and reporting activity for all state aid programs
- Monitor programs’ web content and update, as necessary.
- Develop appropriate forms, letters, fact sheets, and other informational materials necessary for specific financial aid functions and processes
- Post all the External Scholarship awards and Third-Party payment and details in global comments.
- Evaluate SAP at the end of each award year for all state aid recipients.
- Cross-trains with other staff as backup for retrieval of electronic applications for the Department of Education secure site.
- Participates in college night and community events to present financial aid information.
- Maintains current knowledge of federal and state aid regulations as they relate to assigned duties as well as institutional goals and objectives regarding financial aid.
- Performs other related duties as assigned.
SUPERVISION – Works under the general supervision of the Director of Financial Aid.
ATTENDANCE – Individuals in this position are expected to be generally available during the normal business day throughout the calendar year, and occasionally as needed in evenings.
WORKING CONDITIONS – Conditions are generally those of a typical office environment, requiring frequent online and oral communication with students and office colleagues, and occasionally with subject matter experts from the federal and state governments and other colleges. Individuals must have the ability to enter data and written communications in electronic format in a timely manner, and to occasionally participate in public presentations. Occasional evening travel on rural roads under winter conditions may be necessary.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in a related field.
- One to three years of related experience, or combination of education and experience commensurate with the requirements of the position.
- Ability to work individually as well as part of a team.
- Must demonstrate strong communication skills (written and verbal).
- Knowledge and experience in using a large database system.
- Willingness and ability to occasionally travel during evening hours and winter conditions within the Kirtland service region.
- Demonstrated ability to process and maintain information that is often ambiguous and highly confidential. Must understand and adhere to procedural and confidentiality requirements.
- Previous experience in a financial aid office or postsecondary institution preferred.
JOB DIMENSIONS – Knowledge of work, planning and organizing, self-reliance, sensitivity, attention to detail, work standards, initiative, stress tolerance, technical/professional self-development, analysis, judgment, commitment to the College, teamwork, dependability, communication
08/2024
Kirtland Community College is an equal opportunity employer
* This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.
