Frequently Asked Questions
Adding and dropping courses online through your myKirtland account is the preferred method of scheduling your classes. It is recommended that you meet with your advisor before registering for classes each semester. (First– and second-semester students are required to meet with an advisor before registering.)
To register, log into your myKirtland account (under the Sign in button on the Kirtland home page). Click on either the Academics or Student tab. Click on the “Questions on how to register?” link if you would like to see detailed instructions.
Before you register each semester, you will be prompted to accept a Registration Agreement. You will only need to do this once a semester, however, you must accept and submit the agreement before you will be able to register.
Next, use either the Course Search or the Add/Drop courses option to find and add courses to your schedule. Make sure you are searching on the correct year and term (first box) when searching for your class(es).
Priority Registration/Rolling Registration: Kirtland uses a priority registration system which allows students who are more advanced toward finishing their programs the opportunity to register for classes before those with fewer credits.
Priority 1—Students who have acquired 30 or more earned credits register on the first day of registration. (Transfer students must have completed at least one class at Kirtland.)
Priority 2—Students who have acquired 12-29 earned credits can register on the second day of registration.
Priority 3—Students with 11 earned credits or fewer may register on the third day of registration.
Note: Your current or unfinished semester credits do not count toward your total.
Online registration through myKirtland will remain open (with brief system shutdowns for maintenance and accounting processes) until the Sunday before the semester starts. It is advisable that all students register at their first opportunity to ensure they get the classes they need and optimal scheduling.
To view important dates, such as the opening of registration, semester start dates and holiday breaks, go to Quick Links/Key Academic Dates.
Classes may be added online only until the Sunday before the semester begins. Use the same method to add courses to your schedule as you did to create your original schedule. After the Sunday before the semester starts, adding courses requires an Add/Drop Form which can be found online under the Quick Links/Student Central/Student Forms Central (http://www.kirtland.edu/student-central/forms).
Upon submission of the online Add/Drop Form, it will be sent directly to the Registrar’s Office.
If you are attempting to add a class after the semester has already begun, be aware that you may only add it if the class has not yet met twice. After that time, the instructor’s permission is required. It is the student’s responsibility to contact the instructor to get permission. Instructor permission must be received by the Registrar’s Office to process an Add Form.
Note: If you have never taken an online course at Kirtland but would like to, be sure to register before the semester begins. Late registration into an online course is difficult and you may be denied.
Courses may be dropped online only until the census date (normally the second Friday of the semester). After that, the Add/Drop Form is required and it will be considered a withdrawal from the class. Tuition for dropped classes may be refunded; there are no refunds for withdrawals.
The college requests that if you are receiving financial aid for your classes, that you check with the Student Financial Services office before making any change to your schedule as the change may affect your financial aid status.
Dropping classes: There is a specific time window early each semester when you may drop courses and receive a 100% tuition refund. The last day to drop with a refund is referred to as a census date. A notification of this date is sent via KMail at the beginning of each semester and can be found on Key Academic Dates page.
You, the student, must initiate dropping a course online through myKirtland or at the Registrar’s Office. If you are unable to log into myKirtland, you can fill out the Add/Drop Form online at www.kirtland.edu/student-central/forms. Upon submission of the form, it will be sent directly to the Registrar’s Office.
Note: Requests to drop your classes must be submitted by the deadline to receive a 100% tuition refund.
After the census date, any courses dropped are considered withdrawals and no refunds are granted.
If you stop attending classes without officially dropping, you will receive a grade of “E” and be responsible for full tuition charges for the course.
Withdrawing from a course is an option for you if you need to remove yourself from a course after the drop deadline (census date). A “W” is recorded on your transcript, but nothing is calculated into your GPA. There is no refund given for a course withdrawal.
The college requests that if you are receiving financial aid for your classes, that you check with the Student Financial Services office before making any changes to your schedule as the change may affect your financial aid status.
Deadlines to withdraw are posted on the Key Dates page under the Quick Links link. If you submit a request to withdraw form a class after the deadline to withdraw, your request will not be honored.
Withdrawals require your permission with a signature. The Withdrawal Form is available in Quick Links > Student Central > Student Forms, or at www.kirtland.edu/student-central/forms. Upon submission, the form will sent directly to the Registrar’s Office. Note: Requests to withdraw must be submitted by the deadline to withdraw.
For traditional 15-week classes that meet for the entire fall or winter semester, you have until the second Friday of the term (census date) to drop any course and receive a 100% refund. Summer semester (8-week) classes will have a shorter drop period. Check the Key Dates link under the Quick Links section of the website for the dates.
If you register for a course that is later canceled due to low enrollment, you will be refunded all tuition and fees relative to the canceled course.
It is important that the Admissions Department has your correct address so that your refund will get to you. However, direct deposit is the best way to receive your refund! To sign up for direct deposit, log into your myKirtland account and select the Student Tab then the Direct Deposit for Student Refunds link on the right.
After you register, your course schedule may be viewed or printed at any time from your myKirtland account. Once you have logged into myKirtland, select the Student tab, then the Student Schedule link on the left side of the page. Your schedule should appear. Click the printer icon to print.
The Kirtland Campus Storeis located in the Health Sciences Center on Kirtland’s Grayling campus. Books may be purchased in person, online or by phone. Be sure to have your schedule, with course section numbers, available when you’re ready to purchase.
Kirtland instructors will likely provide you with their contact information within their course syllabus. Most will request that you contact them by email if you have questions. If you cannot find contact information elsewhere, Kirtland provides a searchable Employee Director on its website. Go to Quick Links/How to Contact Us, and select the “Employee telephone and email directory” link. Select the Faculty group.
If your instructor has office hours, those hours and the office location should be outlined in your course syllabus as well.
All Kirtland students are automatically enrolled in RAVE Mobile Safety notifications and receive an email in their KMail if their instructor has cancelled his or her classes or if the college is closed.
RAVE also has optional text messaging and phone call components, but students must opt in to receive these. To opt in, or to check to make sure the system is using your most up-to-date contact information, go to www.kirtland.edu/rave and follow the instructions given. In addition, when an instructor cancels a class, it is immediately posted in myKirtland under the Announcements tab. College campus closings are also announced on Twitter and Facebook.
To find the college’s academic calendar, which includes semester start and end dates, registration dates, payment due dates, holiday breaks, etc., select the Quick Links button on the Kirtland home page and select Key Dates.
The same information can be found by following the Quick Links/Student Central/Academic Dates/Calendar pathway.
If neither of these two calendars reaches far enough into the future for your needs, a third calendar selection can be found at www.kirtland.edu/calendar.
Once final grades are posted, they will appear on your transcript. This can be viewed by logging in to your myKirtland account and selecting the Student tab, then the Course History link on the left of that page, then Unofficial Transcript.
To view only your current semester grades, instead of selecting Unofficial Transcript, select the Grad Report link and type in the year and semester you are looking for. Scroll down and click on the PRINTER FRIENDLY CUSTOM GRADE REPORT if you want to print it.
If you would like to change the degree program you are in, you are required to fill out the Program of Study Update form and turn it in to the Student Services Office. Program changes will not go into effect until the following semester. You are strongly encouraged to talk with your advisor before making a change. Realize that your new program of study may require you to change advisors.
To find the Program of Study Update form, either visit the Student Services Office, or download the form from the Kirtland website. To find it, go to Quick Links/Student Central/Student Forms Central. The fillable form is listed under the Registrar’s Office Forms. Directions are on the form. Once you submit the form, it will be sent directly to the Registrar’s Office.
It is very important to read emails in your KMail on a regular basis as the Student Financial Services Office will send reminders when tuition is due and/or requests for financial aid documentation. If payment is not received or a financial aid file is incomplete by the due date, a student’s registration may be cancelled.
Online payment: Students can pay in full or set up a monthly payment plan. At https://my.kirtland.edu, log into your account and select the Student tab. Under the Account Detail window, click the submit button to view the tuition statement. At the bottom, click the read “Pay using Nelnet” link.
Mailing a payment: A check or money order can be made payable to Kirtland Community College, and mailed to Student Financial Services, 4800 W. Four Mile Rd., Grayling, MI 49738. Include the Student ID number on the payment.
In-person payments: Payment is accepted at the Grayling and Gaylord locations. Computers are available to enroll in a monthly installment plan and these payments must be processed electronically via a bank account or debit/credit card. We cannot process down payments for a plan at our offices.
Financial aid: Once financial aid is awarded by the Student Financial Services Office, the student needs to log into Net Partner and accept the terms, conditions, and award amount in order for the tuition bill to be credited. Any remaining balance owed over the award(s) is due by the published due date.
Detailed information on all types of education benefits available to student veterans is located on the Kirtland website. To find it, go to the Quick Links button and select the Veterans Resources link. The name and contact information for Kirtland’s Certifying Officials is also located there.
Student ID cards will be issued from the Grayling and Gaylord campuses. You must go there during regular business hours to have one made. Students are encouraged to have a new ID card made every academic year. Some departments require them of their students. ID cards are free.
Kirtland offers free tutoring. To find out how to take advantage of this service visit our Tutoring web page.
The Center for Teaching and Learning is available to help with all matters related to Canvas. If you are experiencing an issue with Canvas or have a question, email or call the CTL.
There are several ways in which you can inform the Admissions Department of a change to your information. However, any change to your address MUST be followed up with PROOF of the change. Proof most commonly takes the form of a copy of your driver’s license with the new address added to it. Search Kirtland’s homepage (click magnifying glass in upper right-hand corner) for Policy 6.056 for a list of other acceptable forms of proof.
An Admissions Hold will be placed on your file until proof is received. Proof of a new phone number is not required; please just let the Admissions Department know about the change.
You may provide your new contact information either in person, by fax, email or phone. The contact information for all students is maintained by the Kirtland Admissions Department.
Phone: 989-275-5000, ext. 284
Fax: 989-563-5933
[email protected]
In order to change the name on your academic file, the Kirtland Admissions Department must receive a copy of your new, signed Social Security Number card. This may be mailed, emailed or turned in to the Admissions Office.
Please note that a change to your name will also prompt an update to your KMail address. This change will NOT affect your current account. An alias of the new name will simply be added to your profile so that email sent to either name will go to the same inbox.
The Kirtland Registrar’s Office MUST receive a signed copy of the Transcript Request form before your official transcript can be mailed to another college.
To find the form, go to the Quick Links button on the Kirtland website and click on How to Request a Transcript. The form must be downloaded and signed, then turned in to the Registrar’s Office by one of the means given on the form (it may be faxed, mailed or handed in). The form is also available in the Registrar’s Office.
Please fill out the form completely, including the address of the college where you would like the form to be mailed.
Please also keep in mind that if you have an official transcript mailed to yourself, it is best not to open the envelope. Most schools will not accept a transcript as official if it does not come directly from another school, or is at least in a sealed envelope.
If an unofficial copy of your transcript will suit the purpose, you can print one off yourself by logging into your myKirtland account, selecting the Student tab, then the Course History link on the left of that page. There are options there to view and print a student copy of your transcript.
Kirtland’s Public Safety Department is here to help, no matter what your concern.
If you are concerned about the behavior of a fellow student or someone else on campus, make a BIT (Behavioral Intervention Team) report. It is confidential and there is no telling how important your report may be. Act now.
